Betting Rules: Complete Guide for Players

WinWin is an online platform for sports betting and games. We work under a legal license. This means we follow official laws to protect our users.
Main Concepts:

• Bet: This is an agreement between you (the player) and us (the bookmaker). You predict an outcome, and we accept your money for it;
• Outcome: The final result of a sports event;
• Stake: The amount of money you pay to place a bet;
• Odds: A number that shows how much you can win. Your win = Stake x Odds.

We have the right to change these rules at any time. The new rules start working as soon as we publish them on the website.

Safety is our priority. We have strict rules about who can use WinWin:

1. Age: You must be 18 years or older. It is illegal for minors to gamble.
2. No Pro Players: If you are an athlete, coach, or referee in a match, you cannot bet on it.
3. One Account: One person can have only one account. Do not create multiple accounts. If we find more than one account for one person, we will block them.
4. Legal Countries: You must live in a country where online betting is legal.

To place bets, you need an account.

1. Click the “Registration” button.
2. Fill in your real name, email, and phone number.
3. Choose a strong password.

Verification Process: Sometimes, we need to check your identity. This is called “KYC” (Know Your Customer). We may ask for:

• A photo of your ID or passport;
• A utility bill to prove your address;
• A selfie with your documents.

We usually check documents within 72 hours. If you provide false information, we will close your account.

We offer different ways to bet. Here are the most popular ones:

• Single Bet: You bet on one outcome of one event. If your prediction is correct, you win;
• Accumulator Bet (Express): You combine several events into one bet. To win, all your predictions must be correct. If one loses, the whole bet loses;
• System Bet: This is a mix of several accumulators. Even if one event loses, you might still get some money back.

• A bet is accepted once it is registered in our system. You will see a confirmation;
• You cannot cancel or change a bet after you place it;
• The minimum stake is usually small (check your local currency);
• The maximum stake depends on the sport and the event.

Important: If we make a technical error (for example, very wrong odds), we have the right to cancel the bet and refund your money.

Each sport has its own rules. Here is a simple guide for the most popular sports.

Football (Soccer)

• Bets are settled based on 90 minutes of play (plus injury time);
• Extra time and penalty shootouts do not count unless the bet says “To Qualify” or “Winner of the Trophy”;
• If a match is postponed for more than 48 hours, bets are usually refunded.

Tennis

• If a player retires (stops playing) before the match ends, most bets become void;
• A “super tie-break” counts as one set.

Basketball

• Most bets include overtime (OT) unless stated otherwise;
• If the match ends in a draw and there is no OT, bets on “Winner” are refunded.

Ice Hockey

• Standard bets are for “Regular Time” only;
• If you want to include OT and penalties, choose the “Match Winner” market.

Live betting is very exciting because you bet while the game is happening.

• Odds change very quickly;
• There is a small delay (usually 5-10 seconds) when you place a live bet. This is for security;
• If the broadcast or data fails, we may suspend betting for a while.

We want to make money transactions easy for you.

• Deposits: You can use cards, e-wallets, or crypto. Money usually appears in your account instantly;
• Withdrawals: You should use the same method for withdrawal as you used for deposit;
• Fees: WinWin does not charge fees for transactions, but your bank might.

Before your first withdrawal, make sure you have completed the verification process.

We offer bonuses to new and loyal players.

• Welcome Bonus: You get extra money on your first deposit;
• Wagering Requirements: Most bonuses have rules. For example, you must bet the bonus amount 5 times before you can withdraw it;
• Expiry: Bonuses often have a time limit (for example, 7 or 30 days).

We do not tolerate cheating. We will block accounts for:

• Using software (bots) to place bets;
• Using stolen credit cards;
• Money laundering;
• Collusion (working with other players to cheat).

Gambling should be fun. If you feel you are spending too much money or time, please use our safety tools:

• Deposit Limits: Set a limit on how much you can spend;
• Self-Exclusion: You can ask us to close your account for a few months or forever;
• Help: Contact professional organizations if you think you have a gambling problem.

If you have a problem, our support team is ready to help.

• Live Chat: Available 24/7 on the website;
• Email: Send us a message with your account ID and a description of the problem;
• Timeframe: You should report any issues within 10 days of the event.

WinWin is a place for fair play. Follow these rules, be honest, and enjoy the games. We work hard to provide the best odds and the fastest payouts for our community.
Thank you for choosing WinWin!